PRP Services increases customer base with ZNetLive Managed Dedicated Servers.

“Adding Dedicated Servers to our business has helped us grow our customer base and develop state-of-the-art, quick-to-implement systems for our consumers. We can now guarantee them 100% ontime delivery of their messages and highest levels of performance. The credit goes to our dedicated team and of course ZNetLive, we could approach their dedicated support anytime – 3AM or 3PM.”

– Piyush Dawar, CEO, PRP Services Private Limited.

About PRP Services Private Limited

Headquartered at Delhi, PRP services is the provider of Cloud telephony and text messaging solutions.

It started its SMS business in 2006 but launched its own SMS platform in 2010, and since then it has been a leading force in messaging and voice services.

Founded with a vision of “Moving the World”, this Delhi based SMS gateway company is on a mission to help Indian businesses send and manage their business calls and text SMS from anywhere and anytime, at industry’s best price, without any hardware equipment setup.

PRP Services provides its offerings under two categories – Software as a Service and on demand services

The Challenges

With customer satisfaction being their prime goal, PRP Services required powerful platform to support their bulk SMS gateway application. They wanted it to be scalable and to handle increased volume of SMS, delivery reports and users’ data seamlessly.

They also required high-level of redundancy to ensure continuous operation of their services and reduced latency for speedy delivery of messages. Their business also demanded advanced technology for application testing. In addition, they needed secure and reliable business class email services with attentive support team as well.

Thus, they needed scalable and cost-effective platform to host multiple applications.

“With most of our customer base located in India, we wanted our servers to be located in India, to avoid any latency issues- minimal lagging and faster load times. But unfortunately, they had no servers located in India. Also, they did not provide adequate support and failed to deliver the value and qualities we wanted. So, we were forced to leave their nonperforming system and move to an advanced one.”
– Chandrashekhar Jha, IT Manager at PRP Services

Why dedicated hosting from ZNetLive?

To support all the needs, PRP Services required dedicated resources and space along with robust hardware and software.

After much research, PRP services made their decision to migrate to ZNetLive Managed Dedicated servers in India for clear benefits.

With ZNetLive’s managed dedicated servers, they gained access to not only technically robust hardware but also resources that were dedicated to their business solely, helping them and their customers to perform consistently.

PRP Services got Enterprise DDOS protection, CSF firewall protection for security, DDR3/4 ECC RAM for super-fast performance and enterprise SATA HDDs for faster data transfer speeds with dedicated servers.

For application testing, they opted for Enterprise Cloud VPS and Office 365 plans for email services – to send secure confirmation mails to their clients. For security of their websites and increased customer trust, they bought SSL certificates.

The Benefits

Latest generation enterprise grade dedicated hardware and dedicated resources.

Greater ability to scale and handle massive SMS volumes.

Strong, reliable and experienced technical team for support.

Managed Cloud VPS for development and testing purpose.

Managed Office 365 for better business collaboration.

“ZNetLive provides tailormade solutions to help resolve customer’s issues. Dedicated support team, management services and technical acumen of the team make them stand apart from the rest. We are planning to order more server to handle our increasing services. Keep up the good work, team!” – Rajneesh Dawar, M.D, PRP Services Private Limited.