30% increase in business due to improved workflows and efficiency
About the customer
The company, one of ZNet’s customers, specializes in providing sophisticated end-to-end techno-legal solutions for legal professionals. The company is into legal services and provides a software – My Contracts, for contract management needs of their clients. Their other services include Board Books, I-Pledge, My Licenses, and My Dealers.
The company was founded with a mission to help legal associates perform their day-to-day functionalities in a more efficient manner, by developing web-based business applications that are specifically designed for the legal industry.
The team at the company is committed to helping their customers achieve success by leveraging technology and innovation. They are dedicated to providing high-quality solutions that are tailored to their clients’ specific needs and requirements, with a strong focus on customer satisfaction.
The Challenges
The company is a strong evangelist for digital transformation and believes in empowering legal through technology. But to deliver the best to the customers, they also needed to improve their internal operations. Before moving to Microsoft 365 Business Premium, they were using on-premises email services which posed several security and collaboration challenges.
The company was struggling with multiple tools and platforms, which made it difficult for team members to communicate and collaborate effectively. Security and compliance were also major concerns for the company, as they deal with a lot of sensitive legal information. They could not afford to compromise the security of their clients’ data.
The company was struggling with an outdated email system, which made it difficult to manage emails efficiently. Additionally, the previous email system resulted in emails being delivered to the recipients’ junk folders, which was a major issue for the company.
“Before partnering with ZNetLive, we were struggling to find a single collaboration solution that met our needs for efficiency, security, and compliance. We were also dealing with email delivery issues that were affecting our ability to communicate with clients.” CEO
How ZNetLive helped?
After assessing their challenges and requirements, ZNetLive’s experts recommended implementing Microsoft 365 Business Premium for collaboration and security. The solution included powerful tools such as Teams, SharePoint, and OneDrive, which helped the company improve collaboration and streamline workflows. Additionally, ZNetLive recommended implementing Microsoft Azure and Azure AD for website performance improvement and uptime. By leveraging the power of Microsoft’s cloud services, the company was able to ensure that its website was always available and running smoothly.
ZNetLive’s team also provided support and guidance throughout the implementation process, ensuring that company’s transition to Microsoft 365 services was seamless and hassle-free. The team worked closely with the company to ensure that all of their requirements were met and that the solution was tailored to their specific needs.
In addition to these solutions, ZNetLive also recommended implementing Mobile Device Management (MDM) to help the company secure and manage its mobile devices. This helped the company ensure that all its devices were secure and compliant, and that they could be managed remotely.
“We have been using ZNetLive’s Microsoft 365 services and Azure for several months now, and we couldn’t be happier with the results. Our team has been able to communicate and collaborate more effectively, resulting in a 30% increase in business. We were also able to ensure the security and compliance of our work, which is incredibly important in our line of work.” CEO