Jeet Info reduces churn rate, security breaches and grows their revenue by 35% with ZNetLive services, powered by Plesk.

“Purchasing Plesk-based services from ZNetLive, has enabled us to provide our customers with user friendly, self-managed services through one single platform and with no dependency on providers and OS.
Thanks to ZNetLive and their dedicated support, we were able to migrate multiple services to Plesk with little to no disruptions to our business – within a short period of time.” – Mr. Nitin Gajjar, CTO of Jeet Info.

About Jeet Info

Founded in 1997, Jeet Info is a web hosting company providing online solutions. They are based in Ahmedabad and are a leading provider of online solutions, including an in-built CRM solution, to web agencies, developers, web professionals, SMBs, and small enterprises.

Jeet Info works with multiple in-house website panels and offers services like Domain Registration, Business Email, Website, and Business Application with personalized support and pricing to corporate, web developers, and individuals.

The Challenges

Jeet Info used to work with multiple in-house website panels, offering a broad online service portfolio. This ranged from domain registration, webhosting and SSL certificates to business class emails and additional business applications.

Over time, these panels could no longer support all the server features, and worse still – they could not fulfil current security requirements. As a result, 30-40% of Jeet Info’s customers regularly had severe security breaches. This caused Jeet Info to suffer a churn rate of 20%, very unhappy customers and an enormous surge in support costs.

“We needed to overcome this vicious circle and provide our end customers with the service they deserved. So, we investigated multiple options to address our complex business requirements and migrate to an industry standard panel.”
– Mr. Nitin Gaijar

Why dedicated hosting from ZNetLive?

Jeet Info needed a right solution to address their business needs, but many options did not even make the tender shortlist due to unquantifiable costs – for the migration itself and post-migration support.

Instead of just buying a control panel, Jeet Info investigated the option to join ZNetLive’s Partner Program. This program gives access to a broad product portfolio, from WordPress hosting to complete managed third-party cloud solutions- all powered by Plesk and managed by ZNetLive.

This way, all resellers get access to a variety of professional hosting offerings that are combined with compelling marketing, sales and support services as well as an attractive volumetric discount scheme for all purchases.

The Benefits

ZNetLive’s white-label hosting offerings are powered by Plesk that offers multiple services. All services are on a secure and stable platform – and at a very competitive price.

Significant cost savings with Plesk-based solutions compared with other leading control panels.

Easy migration with zero downtime.

Managed Cloud VPS for development and testing purpose.

Managed Office 365 for better business collaboration.

“Thanks to Plesk and ZNetLive, we were able grow our revenue by 35%, led by support cost savings of 23%. Happy customers stayed as we were able to reduce security breaches to almost 0%. Our churn rate also dropped to almost 0,” said Mr. Nitin Gaijar.